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FAQs
Checking Questions
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Checking Questions
TCT members age 16-17 are eligible for a debit card. Members between the ages...    [Read More]
Yes. your direct deposit may be allocated to multiple accounts or to pay various...    [Read More]
Yes. TCT's online banking may be used on a smartphone, tablet or desktop....    [Read More]
Yes. Our Online Bill Pay service is free, provided you pay at least one bill...    [Read More]
Yes, a hold is essentially a temporary delay in making funds available in your...    [Read More]
You may visit your local branch and sign a Stop Payment Request form in person,...    [Read More]
You may reorder checks online through Main Street Checks. You will be prompted...    [Read More]
1. Log in to online banking 2. Click on ‘Alerts’ located in the...    [Read More]
If you wish to view another account that you are a joint owner on within the...    [Read More]
If you have opted to receive text-notification, your alerts will come from a...    [Read More]
The primary or joint member can change their address on the account by any of...    [Read More]
In the Alerts section, choose the alert you wish to edit from your list of alerts....    [Read More]
If your employer offers direct deposit, provide your Payroll or Human Resources...    [Read More]
No. TCT Members under age 18 may not apply for loans, credit cards or overdraft...    [Read More]
We believe you shouldn't have to pay a fee to keep your money safe.  That's...    [Read More]
To report a Lost or Stolen Debit Card: 1-800-472-3272 To report a Lost or...    [Read More]
Overdraft protection from a linked TCT savings account or loan is available....    [Read More]
Both the primary member and the joint owner must sign a Member Service Request...    [Read More]
Contact your nearest TCT branch as soon as possible. Ballston Spa (Milton)      ...    [Read More]

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