Report a Lost or Stolen Debit Card or Credit Card
To report a Lost or Stolen Debit Card or Credit Card: 1-800-721-8288
FAQs
To report a Lost or Stolen Debit Card or Credit Card: 1-800-721-8288
If you have misplaced your debit card, you can turn your debit card off using TCT’s mobile banking app. You will need your card's 16 digits and CVV to register the card with TCT Card Controls. (You will be prompted to download the TCT Card Controls app the first time you click on the menu option.)
Cash Limits:
$1,010 cash withdrawal limit per day (inclusive of any surcharges)
$5,000 point of sale limit per day
$5,000 online purchase limit per day
$6,010 aggregate (total) per day
Swipe Limits:
10 ATM swipes per day
25 Point of sale swipes per day
25 Aggregate (total) swipes per day
How can I monitor my debit card use?
We recommend debit cardholders click on Card Controls in TCT’s Mobile Banking App to add their cards. Find the menu option that says Card Controls. From there, you can turn on real-time alerts when your debit card is used or declined. You can also set controls over the usage of your card and even turn the card on or off. You will need your card's 16 digits and CVV to register the card with TCT Card Controls. (You will be prompted to download the TCT Card Controls app the first time you click on the menu option.)
Yes, with the new EMV chip technology TCT's debit card is secure for use internationally. International transactions are subject to a competitive 1% foreign transaction fee. Access cash surcharge-free at Allpoint ATMs located internationally. Locate an ATM
IMPORTANT: Please notify TCT when and where you will be traveling. We can place a travel notice on your account to help you avoid blocked debit or credit card.