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ID Theft Recovery

Fully Managed Identity Theft Recovery

Peace of Mind Checking Account holders have access to fully managed identity theft recovery services. If you become a victim or suspect you might be a victim of identity theft for any reason, we are here to help.

Professional, dedicated Recovery Advocates are standing by and depending on your identity fraud incident, will be prepared to:

  • Perform research to determine the extent of the problem, including a review of your credit report
  • Provide instruction for the placement of fraud alerts and credit freezes with the three major credit bureaus
  • Write letters and make calls on your behalf to dispute fraudulent information
  • Coordinate with government agencies, financial institutions, creditors, and others to resolve incidents
  • Create and then maintain a case file to assist law enforcement in the prosecution of the perpetrators
  • Request the removal of fraudulent records to assist in recovering your identity to pre-theft status

Recovery Advocates manage your identity theft incident and resolve suspected or confirmed fraud.

  • This service covers all types of identity theft, even if it is not related to your account with TCT.

  • This service is available to all persons named on your account and extends to three generations of your family members.
    Family members include you, your spouse or domestic partner, your dependents with the same permanent address, any IRS-qualified dependents, and your parents (mother or father) with the same permanent address, or who are registered in a senior assisted living facility, nursing home, or hospice. Services continue up to 12 months after death for all family members.

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Have Questions?

If you have additional questions, call us at 1-800-721-8288 or visit a TCT branch to meet with a Member Service Specialist. 

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