The most common errors that occur when sending money via the TCT Pay People feature are exceeding the transaction limits, surpassing the frequency limits, an insufficient checking account balance, or a non-activated or locked debit card. For help troubleshooting, please contact TCT FCU’s Solution Center at 1-800-721-8288.

When the receiver is outside the payment network, they will receive a unique link to claim the funds within 48 hours. If the recipient doesn't claim the funds in that time period, the money will be returned to the original sending account.

Anyone with an email address or mobile phone number in the United States may instantly receive funds.

TCT members and others within the payment network with a checking account will instantly receive the funds.

All other receivers may deposit the funds directly into their checking account or choose a higher-value gift card.

The Pay People feature is designed for small transactions, such as splitting lunch or paying friends back. Currently, you can send a minimum of $1.00 and a maximum that may vary by member. Additionally, transaction limitations are in place to promote financial security. If you are unable to send your desired payment, contact TCT for assistance.

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