UPCOMING HOLIDAY CLOSURE: TCT Branches will be closed on Wednesday, June 19th for Juneteenth.  You can do many banking transactions with DIY Banking.

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How can we assist you?

We're here to assist you whether you have a question, comment, or feedback. We look forward to hearing from you. Our friendly and knowledgeable Member Solutions Advisors are ready to answer your call.

Call Us: 1-800-721-8288

After Business Hours, you may;

  1. Press (1) to leave us a general message, and we will return your call as soon as possible.
  2. Press (2) to be connected to our Automated Phone Teller.

After-Hours Card Support, Call:

800-270-3603 for Credit Cards
833-212-6758 for Debit Cards

Secure Message

Send us a secure message by logging in to TCT Mobile or Online Banking and selecting Messages. Best for account questions or transaction requests.


Request a Virtual Meeting

Select a date and time to meet virtually with a Member Service Specialist using your computer or mobile device.


form Electronic Forms

Many tasks can be completed at your convenience via TCT e-Forms. You can change your address/name, dispute a debit card transaction, and pay off your loan, just to name a few. 



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Do Not Include Account Information.
For account-related questions and transaction requests, please send us a secure message after logging into Online/Mobile Banking.
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Contact TCT's Supervisory Committee with questions or comments at P.O. Box 110, Schuylerville, NY 12871. Please do not enclose any money or withdrawal requests.


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DIY Banking

You can do almost any banking transaction online, including Transfer Money, Pay TCT, Deposit Checks, Enroll in Online Banking, Open an Account, Apply for a Loan, and Pay People.




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Upcoming Holiday Closings

  • June 19th, 2024: Juneteenth - Closed
  • July 4th, 2024: Independence Day - Closed
  • August 31st, 2024: Labor Day - Closed
  • September 2nd, 2024: Labor Day - Closed

Hours of Operation

Mon. - Fri.: 9:00 am – 5:00 pm
Sat: 9:00 am – 12:00 pm

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