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CAMBRIDGE BRANCH DRIVE-THRU ONLY: Please note our Cambridge Branch will be open for drive-thru transactions only due to Covid Related Staff Shortage. We expect to reopen the lobby on Monday, Sept. 27th. You can do many banking transactions including deposit checks and make a loan payment online. DIY Banking

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FAQs
Contact Us
Home > Membership > Contact Us

How can we assist you?

We're here to assist you whether you have a question, comment, or task to take care of. We look forward to hearing from you. 
Our friendly and knowledgeable Member Solutions Advisors are ready to answer your call.

Contact Us at 1-800-721-8288

After business hours, please select;

  1. Option (1) to leave us a general message, and we will return your call as soon as possible.
  2. Option (2) to be connected to our debit card care center
  3. Option (3) to report your lost or stolen credit card

Secure Message

Send us a secure message by logging in to TCT Mobile or Online Banking and select Communications. Best for account questions or transaction requests.

SECURE MESSAGE

Request a Virtual Meeting

Select a date and time to meet virtually with a Member Service Specialist using your computer or mobile device.

Request Meeting

Electronic Forms

Review and submit electronic forms to us at your convenience.

VIEW FORMS

 

How can we assist you?
Please provide us with feedback on your service experience or a general message in the comments section below.
* Required Fields
Do not include any personal or account information.
For account-related questions or transaction requests, please send us a secure message after logging into Online/Mobile Banking.

 
Security Code (What's this?):

Contact our Supervisory Committee with questions or comments at P.O. Box 110 Schuylerville, NY 12871 
Please do not enclose any money or withdrawal requests.

 

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Upcoming Holiday Closings

  • October 11th, 2021: Columbus Day - Closed
  • November 11th, 2021: Veterans Day - Closed
  • November 25th, 2021: Thanksgiving - Closed
  • November 26th, 2021: Thanksgiving - Closed
Hours of Operation

Hours of operation

Mon. - Fri.: 9:00 am – 5:00 pm
Sat: 9:00 am – 12:00 pm

HAVE QUESTIONS

Want to learn more about TCT membership? Let's connect!

SEND A MESSAGE      GIVE US A CALL    Request a Virtual Meeting

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