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Contact Us
Home > Membership > Contact Us

How can we help you?

We're here to assist you whether you have a question, comment, or task to take care of. We look forward to hearing from you. 
Our friendly and knowledgeable Member Solutions Advisors are ready to answer your call.

Contact Us at 1-800-721-8288

After business hours, select option;

  1. to leave us a general message and we will return your call as soon as possible
  2. to be connected to our After-hours Debit Card Care Center
  3. to report your Credit Card lost or stolen

Secure Message

Send us a secure message by logging in to TCT Mobile or Online Banking and select Communications. Best for account questions or transaction requests.


DIY Banking

You can do most any bank transaction, including deposit checks or pay loans, online.


Electronic Forms

Review and submit electronic forms to us at your convenience.





How are we doing?
Please let us know about your service experience or leave us a general message in the comments section of the form below.
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Contact our Supervisory Committee with questions or comments at P.O. Box 110 Schuylerville, NY 12871 
Please DO NOT enclose any money or withdrawal requests. 

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Upcoming Holiday Closings

  • February 15th, 2021: Presidents' Day - Closed
  • April 2nd, 2021 (1:00 PM): Good Friday - Open 9 am - 1 pm
  • May 29th, 2021: Memorial Day - Closed
  • May 31st, 2021: Memorial Day - Closed
Hours of Operation

Hours of operation

Mon. - Fri.: 9:00 am – 5:00 pm
Sat: 9:00 am – 12:00 pm


Want to learn more about TCT membership? Let's connect!



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