How can we assist you?
We're here to assist you whether you have a question, comment, or feedback. We look forward to hearing from you. Our friendly and knowledgeable Member Solutions Advisors are ready to answer your call.
Call Us: 1-800-721-8288
After Business Hours Support;
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Press (1) to leave us a general message, and we will return your call as soon as possible.
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Press (2) to be connected to our Automated Phone Teller.
After-Hours Support:
800-270-3603 for Credit Cards
833-212-6758 for Debit Cards
Report Suspected Fraud
Report Suspected Identity Theft
| Branch | Branch Address | Phone # | FAX # |
|---|---|---|---|
| Ballston Spa (Milton/Main) | 416 Rowland Street Ballston Spa, NY 12020 |
1-800-721-8288 | 518-884-7094 |
| Cambridge | 17 Gilbert Street Cambridge, NY 12816 |
1-800-721-8288 | 518-677-2677 |
| Clifton Park | 520 Vischer Ferry Road Clifton Park, NY 12065 |
1-800-721-8288 | 518-383-0107 |
| Queensbury | 4 Hunter Brook Lane Queensbury, NY 12804 |
1-800-721-8288 | 518-793-2177 |
Secure Message
Send us a secure message by logging in to TCT Mobile or Online Banking and selecting Messages. Best for account questions or transaction requests.
Request a Virtual Meeting
Select a date and time to meet virtually with a Member Service Specialist using your computer or mobile device.
form Electronic Forms
Many tasks can be completed at your convenience via TCT e-Forms. You can change your address/name, dispute a debit card transaction, and pay off your loan, just to name a few.
Contact TCT's Supervisory Committee with questions or comments at P.O. Box 110, Schuylerville, NY 12871. Please do not enclose any money or withdrawal requests.
DIY Banking
You can do almost any banking transaction online, including Transfer Money, Pay TCT, Deposit Checks, Enroll in Online Banking, Open an Account, Apply for a Loan, and Pay People.