How long will it take for me to receive a new card?
It typically takes 7 to 10 business days to receive a new card in the mail. TCT offers Instant-issue Debit Cards at all branch locations, which can be picked up same-day.
For Debit cards: You will need to call to activate your card and select your PIN number.
For Credit cards: You will also receive a mailer, which will arrive separately from the card, with your new personal identification number (PIN).
- If I have recurring payments made from my compromised card, do I need to take action?
- Does this mean that I have fraud on my account?
- Will authorized users of my cards be affected by a card compromise too?
- Why am I receiving a replacement card?
- What does my “card may have been compromised” mean?