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FAQs
Please note: If you have questions about your TCT accounts, please log in to Online/Mobile Banking and click on the Envelope Icon near your name to send us a Secure Message. Confidential or personal information such as account numbers should not be communicated via standard email.
We have four branch locations, all with 24-hour ATMs. They are located in Ballston Spa (Milton), Cambridge, Clifton Park, and Queensbury. TCT participates in the Allpoint ATM Network, which provides our members with over 55,000 surcharge-free ATMs. Locate a Branch or Allpoint ATM
| Branch | Branch Address | Phone # | FAX # |
|---|---|---|---|
| Ballston Spa (Milton/Main) | 416 Rowland Street Ballston Spa, NY 12020 |
1-800-721-8288 | 518-884-7094 |
| Cambridge | 17 Gilbert Street Cambridge, NY 12816 |
1-800-721-8288 | 518-677-2677 |
| Clifton Park | 520 Vischer Ferry Road Clifton Park, NY 12065 |
1-800-721-8288 | 518-383-0107 |
| Queensbury | 4 Hunter Brook Lane Queensbury, NY 12804 |
1-800-721-8288 | 518-793-2177 |
| Day | Lobby & Drive-thru Hours |
|---|---|
| Monday – Friday | 9:00 – 5:00 |
| Saturday | 9:00 – 12:00 |
| Branch | Branch Address | Phone # | FAX # |
|---|---|---|---|
| Ballston Spa (Milton/Main) | 416 Rowland Street Ballston Spa, NY 12020 |
1-800-721-8288 | 518-884-7094 |
| Cambridge | 17 Gilbert Street Cambridge, NY 12816 |
1-800-721-8288 | 518-677-2677 |
| Clifton Park | 520 Vischer Ferry Road Clifton Park, NY 12065 |
1-800-721-8288 | 518-383-0107 |
| Queensbury | 4 Hunter Brook Lane Queensbury, NY 12804 |
1-800-721-8288 | 518-793-2177 |
You may Open an Account online, or by visiting one of our branches. If a current TCT Member has referred you to join, enter their name in the ‘Who Referred You’ field, and they will earn $25 referral rewards upon account opening. You can also visit your local branch to join TCT Federal Credit Union.