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FAQs


Who should I contact if my debit card is lost or stolen?

To report a Lost or Stolen Debit Card or Credit Card: 1-800-721-8288

If you have misplaced your debit card, you can turn your debit card off using TCT’s mobile banking app. You will need your card's 16 digits and CVV to register the card with TCT Card Controls. (You will be prompted to download the TCT Card Controls app the first time you click on the menu option.)  

 

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If you have additional questions, call us at 1-800-721-8288 or visit a TCT branch to meet with a Member Service Specialist. 

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