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CAMBRIDGE BRANCH DRIVE-THRU ONLY: Please note our Cambridge Branch will be open for drive-thru transactions only due to Covid Related Staff Shortage. We expect to reopen the lobby on Monday, Sept. 27th. You can do many banking transactions including deposit checks and make a loan payment online. DIY Banking

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What should I do if my wallet is lost or stolen?

If your wallet has been lost or stolen, take the following actions:

  • Visit https://www.transunion.com/fraud-alerts or call one of the three major credit reporting agencies (Equifax: 1-800-525-6285, Experian: 1-888-397-3742 and TransUnion: 1-800-680-7289) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
  • Report a lost or stolen TCT debit or credit card: 1-800-721-8288
  • File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.
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