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FAQs


Can I rename or nickname my accounts?

Yes, once you have logged into your online banking, click on Profile, then Descriptions. Type in the new name for the account in the text box for that account. You can change the descriptions shown for your own account and other accounts to which you have been given access.

To add or to remove accounts from this list; please contact the credit union. You can call us or send a Secure Message right from online banking.

To change the display order of accounts: Click on and drag the label of the account you want to change. To change the display order back to the display order set by the credit union, click the 'Reset Display Order' button at the bottom of the screen.

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