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Our Clifton Park and Ballston Spa (Milton) branches are open for Drive-thru only. 
Notice to Clifton Park Members; COVID-19 Update 12/3/20.

Our ATM at the Thruway Beverage Center in Greenwich is unavailable. You can do many banking transactions including deposit checks or pay loans with our online and mobile banking services

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FAQs
Lost Stolen Cards

FAQs

Home > Bank > Tools > Lost Stolen Cards

Who should I contact if my debit card is lost or stolen?

To report a Lost or Stolen Debit Card or Credit Card: 1-800-721-8288

If you have misplaced your debit card, you can turn your debit card off using the CardValet App. You will need your card's 16 digits to register the card with CardValet. 

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“CardValet alerted me when my card was used at 2:00 AM while I was sleeping. I immediately turned my debit card off and was able to see where the card was used and contacted them. They reversed the charge and I am so thankful CardValet alerted me.”

— Kathryn D.

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