Secure online delivery
Rest easy knowing your eStatement will arrive promptly and securely. A monthly e-mail will alert you when your eStatement is ready to view. View, print, or save current and past statements and view or print a copy of your canceled checks.
Enroll in eStatements by logging in to Online Banking, click the 'eStatements' tab and follow the instructions to get started.
The primary or joint member can change their address on the account by any of the following five methods: 1) within the security of our online banking platform, 2) by signing an address change form at any of our branches or available online, 3) by mailing us a signed request in writing, 4) by emailing us at email@example.com or 5) by calling us at 1-800-721-8288.
If your employer offers direct deposit, provide your Payroll or Human Resources Department our credit union’s routing number, 221374984, and your account number, or a copy of a voided check.
We recommend providing a copy of a voided check or providing the full check MICR number from your checkbook. The number starts with 137 and you should not drop any numbers when you provide the information to your HR department. If you have more than one checking account, each account will have its own unique MICR number.
TCT also provides a Direct Deposit form for your convenience. You will need to return it to your employer’s Human Resources Dept.
Yes, TCT may place a hold on a check or deposit you make into your account. A hold is put in place to protect you and the credit union. If you spend the money you received from the deposit, but it is returned to the credit union and not paid, then you will have to cover the negative balance. Please reference our Funds Availability Policy.
Contact us as soon as possible.