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TCT FCU Social Media Public Use Policy
Home > TCT FCU Social Media Public Use Policy

Social Media Public Use Policy

TCT Federal Credit Union’s social media pages are public. We welcome members and non-members to participate as a means of sharing experiences, suggesting improvements, and contributing to the overall conversations.

By submitting any content, you grant TCT Federal Credit Union the right to use this content on our website, social media channels, print or other media channels without payment or any other consideration.

Posting or commenting on a public page means that anyone can see it and it may show up in search engine results (like on Google or Yahoo!). We want to foster healthy discussions in a family-friendly atmosphere, as such TCT Federal Credit Union may remove posts that the environment or don't fit our brand or image as TCTFCU.

Comment and Posting Policy

To ensure that all exchanges are productive, informative, respectful of diverse viewpoints and lawful, we will review all comments and we reserve the right to remove any posts or comments that are or include:

We encourage everyone to:

Please note that our social media pages are not considered a primary source for communication with TCT Federal Credit Union and its representatives. TCT Federal Credit Union will never contact you via social media nor will we ask you to provide any personal information or account information. If you have any questions or concerns, please call our Customer Service number 800-721-8288.

Customer Service Inquiries

If you are a member with a question about your TCT Federal Credit Union account, you can contact a Member Service Representative directly at 800-721-8288.

All comments and posts on our social media properties will be reviewed to ensure that they comply with our policies. We reserve the right to delete comments or posts that we deem are abusive, inflammatory or otherwise inappropriate.

Our social media pages are open for conversations between members and non-members with TCT Federal Credit Union. They are not substitute channels for services or general questions. Please visit www.tctfcu.org for more information about specific products and services.

Do not post or transmit material you do not have the right to post or transmit under law (such as copyrighted material, trade secrets or securities) or due to your personal contractual or fiduciary relationships.

Media Inquiries

If you are a member of the media, you may submit an email to media@tctfcu.org

Links to Third-Party Sites

We may occasionally post links to third-party sites when we think you'll find the information helpful, in support of a member or SEG Group’s event or needs, community-supported events, or to highlight a community tied in a story.

Privacy and Security Policies

With respect to content collected through our Facebook page, TCT Federal Credit Union follows Facebook's Privacy Policy. Please note that when visiting any TCT Federal Credit Union’s Facebook page, you are also subject to the Terms and Conditions of TCT Federal Credit Union’s Privacy Policy and General Terms of Social Media Public Use policy, as well as Facebook’s Terms of Service and Privacy.

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