Latest Update on the Branches

Thank you for your cooperation in helping keep everyone safe.

All branches are open for lobby and drive-thru service. If you are not feeling well, please do not come inside the branches. You can do almost any account transaction with our Online and Mobile services. If you need assistance with these services or prefer speaking to someone, please call us at 1-800-721-8288. We are ready to help.  

Business Hours:

• Monday–Friday 9:00 am – 5:00 pm
• Saturday 9:00 am – 12:00 pm

Branch status

• Ballston Spa (Milton) - Open for drive-thru and lobby 
• Clifton Park - Open for drive-thru and lobby
• Cambridge - Open for drive-thru and lobby
• Queensbury  - Open for drive-thru and lobby 

We are now offering Virtual Meetings for the convenience and safety of our members. Select a date, time and provide a summary of what you'd like to meet about. A member of our staff will send you an email with a link to join the meeting from your computer or mobile device.

REQUEST VIRTUAL MEETING

Resources & Stimulus Payment Information

Tools and tips to help you navigate these times.

• GreenPath Financial Counseling
• TurboTax Resource Hub
• Banzai Financial Wellness Center
• IRS.gov Economic Impact (Stimulus) Payment Information

Protect Yourself from Fraud and Misinformation

Be aware that there is a high potential for fraud and misleading information regarding coronavirus and unemployment scams. Be cautious of calls and emails requesting personal information. For accurate information regarding common scams, visit the FTC.gov website.

Need help with something else? Visit our Contact Us page.

Financial Assistance

If you need special financial assistance because of the impact of the pandemic, please complete our Financial Assistance Request Form and we will reach out to you.

Learn more about what to do if you are falling behind on your loan payments.