Latest Update on the Branches

All branches will provide Drive-thru only service to keep everyone safe. If necessary, lobby appointments may be made by calling the branch. We appreciate your patience. 

Remember, you can do almost any account transaction with our online and mobile services. If you need assistance with these services or prefer speaking to someone, please call us at 1-800-721-8288. We are ready to help.

Business Hours:

• Monday–Friday 9:00 am – 5:00 pm
• Saturday 9:00 am – 12:00 pm

Branch status

• Ballston Spa (Milton)  - Open for drive-thru only, lobby by appointment 
• Clifton Park - Open for drive-thru only, lobby by appointment 
• Cambridge - Open for drive-thru only, lobby by appointment 
• Queensbury  - Open for drive-thru only, lobby by appointment 

Resources & Stimulus Payment Information

Tools and tips to help you navigate these times.

• GreenPath Financial Counseling
• TurboTax Resource Hub
• Banzai Financial Wellness Center
• IRS.gov Economic Impact (Stimulus) Payment Information

Protect Yourself from Fraud and Misinformation

Be aware that there is a high potential for fraud and misleading information regarding coronavirus. Be cautious of calls and emails requesting personal information. For accurate information regarding coronavirus scams, visit the FTC.gov website.

Need help with something else? Visit our Contact Us page.

Financial Assistance

If you need special financial assistance because of the impact of the pandemic, please complete our Financial Assistance Request Form and we will reach out to you.

Learn more about what to do if you are falling behind on your loan payments.