Helping our Members
Our Member Service Staff is here to support you through this time. If you are experiencing financial hardship due to the closing of your employment or for other reasons related to the Coronavirus, please reach out to us. We are here to help you. Any TCT member in need will be considered for financial hardship assistance.
TCT Credit Cardholders: TCT Credit Card payments may be skipped between April 1—May 31, 2020.
TCT Mortgage holders: Members with a first mortgage through our partner, Owner’s Choice should contact 800-342-4998, Option 5.
Members with other TCT loans: If you're late making your loan payments or expect to be — the best thing to do is contact TCT’s Collections Department right away.
Complete the form below with a brief synopsis of your individual situation and we will reach out to you.
Safety is our top priority.
We are offering drive-thru and limited lobby services by appointment. Learn how you can bank safely and securely during social distancing.
Drive-thru hours:
- Mon.- Fri., 9:00 am – 5:00 pm
- Saturday 9:00 am – 12:00 pm
Please be assured that drive-thru tubes will be cleaned after every transaction
Limited lobby services by appointment:
- Loan closings
- New account openings
- Coin machine use
- Large Cash Withdrawals
Call to request an appointment:
- Cambridge 518-677-2676
- Clifton Park 518-383-0106
- Milton 518-884-7002
- Queensbury 518-793-1958
