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COVID-19 Updates
Home > Membership > COVID-19 Updates

Information about your stimulus check.

Economic Impact Payments in the form of stimulus checks will provide much-needed support to Americans in the midst of the COVID-19 pandemic. For more information, including how Non-tax-filers can enter payment information for their Economic Impact Payments and how Tax-filers can track their payment status using the new “Get My Payment” tracking tool, go to

IRS COVID Tax Tip: Millions of people will get their Economic Impact Payment by prepaid debit card. These Economic Impact Payment Cards arrive in a plain envelope from Money Network Cardholder Services. The Visa name will appear on the front of the card; the back of the card has the name of the issuing bank, MetaBank®, N.A. Information included with the card will explain that the card is an Economic Impact Payment Card. Read More at the Newsroom.

Safety is our top priority. 

We are offering drive-thru and limited lobby services by appointment. If entering a branch, you will need to wear a mask or face covering that covers your nose and mouth as required under the Governor's regulation. Learn how you can bank safely and securely during social distancing

Drive-thru hours:

  • Monday – Friday 9:00 am – 5:00 pm
  • Saturday 9:00 am – 12:00 pm

Please be assured that drive-thru tubes will be cleaned after every transaction

Limited lobby services by appointment:

  • Loan closings
  • New account openings
  • Coin machine use
  • Large Cash Withdrawals

Call to request an appointment:

  • Cambridge 518-677-2676
  • Clifton Park 518-383-0106
  • Milton 518-884-7002
  • Queensbury 518-793-1958

Helping our Members
Our Member Service Staff is here to support you through this time. If you are experiencing financial hardship due to the closing of your employment or for other reasons related to the Coronavirus, please reach out to us. We are here to help you. Any TCT member in need will be considered for financial hardship assistance. 

  • TCT Credit Cardholders: TCT Credit Card payments may be skipped between April 1—May 31, 2020.
  • TCT Mortgage holders: Members with a first mortgage through our partner, Owner’s Choice should contact 800-342-4998, Option 5.
  • Members with other TCT loans: If you're late making your loan payments or expect to be — the best thing to do is contact TCT’s Loan Servicing Department right away.

Complete the form below with a brief synopsis of your individual situation and we will reach out to you.

Ask about Financial Assistance
Completion of this request form does not constitute a loan application.
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Related Links

No Closing Costs Home Equity Special
GreenPath Emergency

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