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FAQs
Lost Stolen Cards

FAQs

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Who should I contact if my debit card is lost or stolen?

To report a Lost or Stolen Debit Card: 1-800-721-8288

To report a Lost or Stolen Credit Card: 1-800-453-4270

If you have misplaced your debit card, you can turn your debit card off using the CardValet App. You will need your card's 16 digits to register the card with CardValet. 

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“CardValet alerted me when my card was used at 2:00 AM while I was sleeping. I immediately turned my debit card off and was able to see where the card was used and contacted them. They reversed the charge and I am so thankful CardValet alerted me.”

— Kathryn D.

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