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FAQs
Lost Stolen Cards

FAQs

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Have you heard about IRS Imposter Scams?

Here’s how they work:

You get a call from someone who says she’s from the IRS. She says that you owe back taxes. She threatens to sue you, arrest or deport you, or revoke your license if you don’t pay right away. She tells you to put money on a prepaid debit card and give her the card numbers.

The caller may know some of your Social Security number. And your caller ID might show a Washington, DC area code. But is it really the IRS calling? 

No. The real IRS won’t ask you to pay with prepaid debit cards or wire transfers. They also won’t ask for a credit card over the phone. And when the IRS first contacts you about unpaid taxes, they do it by mail, not by phone. And caller IDs can be faked.

Here’s what you can do:

1. Stop. Don’t wire money or pay with a prepaid debit card. Once you send it, the money is gone. If you have tax questions, go to irs.gov or call the IRS at 800-829-1040.

2. Pass this information on to a friend. You may not have gotten one of these calls, but the chances are you know someone who has.


Pass it on
Want to know more? Sign up for consumer alerts at ftc.gov/subscribe.
Federal Trade Commission | ftc.gov/PassItOn

Please Report Scams
If you spot a scam, please report it to the Federal Trade Commission.

• Call the FTC at 1-877-FTC-HELP
(1-877-382-4357) or TTY 1-866-653-4261

• Go online: ftc.gov/complaint

Your report can help protect other people. By reporting fraud, you can help the FTC’s investigators identify the scammers and stop them before they can get someone’s hard-earned money. It really makes a difference.

 

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“CardValet alerted me when my card was used at 2:00 AM while I was sleeping. I immediately turned my debit card off and was able to see where the card was used and contacted them. They reversed the charge and I am so thankful CardValet alerted me.”

— Kathryn D.

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