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Lost Stolen Cards

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What should I do if my wallet is lost or stolen?

If your wallet has been lost or stolen, take the following actions:

  • Call the three major credit reporting agencies (Equifax: 1-800-525-6285, Experian: 1-888-397-3742 and TransUnion: 1-800-680-7289) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
  • Notify the SSN national fraud hotline at 1-800-269-0271.
  • Report a lost or stolen debit card: 1-800-472-3272
  • Report a lost or stolen credit card:1-800-453-4270
  • File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.
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“CardValet alerted me when my card was used at 2:00 AM while I was sleeping. I immediately turned my debit card off and was able to see where the card was used and contacted them. They reversed the charge and I am so thankful CardValet alerted me.”

— Kathryn D.

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