1. Log in to online banking.

2. The Accounts page is displayed. Click on ‘Communications’ in the top menu.

3. The Message page is displayed. You can choose to send a new message, open a received message, or search for a previous message topic.

4. To send a new message, click ‘Create New Message’.

5. The message form will display. Enter the message topic (ex. Missing deposit), then type your message below then click ‘Send’.

6. To read a message, click on the message topic. To reply, simply type your response in the ‘compose message’ area and click ‘Send’.