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What if I have a question or problem - such as the card not working or being lost or stolen?

Call the toll-free number on the back of your card at any time and follow the recorded instructions. You may also speak with a CUMoney customer service representative up to 4 times per month at no charge. Thereafter, a fee will be deducted from your card.

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If you have additional questions, call us at 1-800-721-8288 or visit a TCT branch to meet with a Member Service Specialist. 

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